Frequently Asked Questions
Everything you need to know about your Larroude experience.
What is the standard shipping timeframe?
We offer standard shipping which typically arrives within 5-7 business days. Expedited shipping options are available at checkout for those who need their fashion fix sooner.
How do I determine my correct size?
Our shoes generally run true to size. We recommend checking the specific size guide on each product page, as some of our pointed-toe styles or boots may require sizing up for the best fit.
What is your return policy?
We accept returns of unworn, undamaged items in their original packaging within 30 days of purchase. Please ensure the protective film on the soles remains intact to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Larroude shoes?
To maintain the quality of your leather and suede pieces, we recommend using a soft brush or damp cloth for cleaning and storing them in the provided dust bags when not in use.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a cancellation within one hour of placement; after that, we are unable to make changes, but we can assist you with a return once the item arrives.